Privacy policy
Last updated 4 October 2026
- We collect what we need to test your email and run your account: your name, email address and the technical details of the test emails you send us.
- We read the headers of your test emails, not the content. We don't keep the body of your email.
- We don't sell your information or use it for advertising.
- Our service runs on Cloudflare, which processes data for us around the world.
- You can ask to see, correct or delete your information at any time through our contact page.
Who we are
GoingToJunk.com and GoingToSPAM.com are run by Digital Services International Pty Ltd (ABN 86 677 513 334), an Australian company ("we", "us"). We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
- Your account: your name and email address, and when you signed up and last signed in.
- Your test emails: the email headers (such as the sender, recipient, subject, date, the servers the email passed through and their authentication results), the sending server's IP address, the size of the email, and our analysis of it. We process the full email only for as long as it takes to analyse it, then discard the body.
- Your domain's public settings: DNS records that anyone can look up, such as SPF, DKIM, DMARC and MX records.
- Technical details: your IP address, approximate country, browser type, and the cookies listed below.
- Messages you send us: what you write in the contact form, and any link you include.
- AI technical assistant (Pro): the questions you ask, a record of whether each was answered or declined, and the length of each answer.
- Payments: when you buy a plan, Stripe handles your card details through our payment service. We receive confirmation of the payment, not your card number.
How we use it
- To analyse your test emails and send you your reports.
- To run your account: sign-in codes, plans, history and monitoring alerts.
- To reply to messages you send us.
- To show prices in your currency and apply any offer you're eligible for.
- To prevent abuse, such as fake sign-ups or misuse of free tests.
- To send you occasional offers about our own plans if you've used the service. Every offer email has an unsubscribe link, and unsubscribing doesn't affect your reports or sign-in emails.
The AI technical assistant
If you use the assistant, we send it a summary of your report (your domain, the results of each check, the DNS records we recommend and your domain's nameservers) together with your questions. It runs on Cloudflare Workers AI. Cloudflare doesn't use this information to train its models. We never send the content of your emails to the assistant.
Who we share it with
We use service providers to run GoingToJunk, and they only use your information to provide their service to us:
- Cloudflare, Inc.: hosting, database, receiving and sending email, bot protection (Turnstile), AI processing and website analytics.
- Stripe, Inc.: taking card payments, through our own payment service.
We don't sell your personal information. We may disclose it if the law requires us to.
Information stored outside Australia
Cloudflare operates a global network, so your information may be processed or stored in other countries, including the United States. We take reasonable steps to make sure our providers protect it in line with the Australian Privacy Principles.
How long we keep it
| Information | How long |
|---|---|
| Free test reports | Visible for 7 days, deleted after 90 days |
| Basic and Pro test reports | 12 months |
| AI assistant records | 90 days |
| Records of emails we send you | 180 days |
| Messages you send us | 2 years |
| Your account | Until you ask us to delete it |
Cookies
- Sign-in (
gtj_session): keeps you signed in for up to 30 days. - Offer timer (
gtj_offer): remembers when you first visited, so a limited-time offer shows the right time remaining. - Bot protection: Cloudflare Turnstile checks that forms are used by people, not bots.
Our website analytics (Cloudflare Web Analytics) don't use cookies. We don't use advertising or tracking cookies.
Your choices and rights
You can ask us to give you a copy of your personal information, correct it, or delete your account and reports. Use our contact page and we'll respond within 30 days. You can unsubscribe from offer emails at any time using the link in any offer email.
Security
Your information is encrypted in transit. Sign-in codes are stored only in a scrambled (hashed) form, and we never ask for your passwords. No system is perfectly secure, so please tell us straight away through our support page if you think your account has been misused.
Complaints
If you have a concern about how we've handled your personal information, contact us through our contact page and we'll respond within 30 days. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We'll update this page when our practices change and show the date at the top. If a change is significant, we'll email you.